What GAO Found
The Department of Homeland Security (DHS) is modernizing its financial management systems for the U.S. Coast Guard, Federal Emergency Management Agency (FEMA), and U.S. Immigration and Customs Enforcement (ICE) through three financial systems modernization programs.
Reliable cost estimates and schedule assessments are essential to managing major system modernization efforts. GAO’s review of cost estimates for two of the system modernizations found that one substantially met all four characteristics of a reliable cost estimate; the other substantially met three of four characteristics.
Regarding schedule, GAO determined that two program schedules were unreliable. Without a reliable schedule estimate that follows best practices, DHS increases the risk that management will lack key information for making decisions about its programs, including the impact on future program costs.
DHS’s guidance and financial systems modernization plans varied in consistency with leading practices for data migration, organizational change management, and lessons learned.
Summary of GAO Assessment of DHS Guidance and Financial Systems Modernization Plans Against Leading Practices
Leading practice area
GAO assessment of DHS and program office guidance
GAO assessment of component planning documents
Data migration
Partially consistent
Mostly consistent
Organizational change management
Consistent
Mostly consistent
Lessons learned process
Mostly consistent
–a
Legend: Consistent = DHS provided evidence that sufficiently satisfied all relevant criterion; Mostly consistent = DHS provided evidence that sufficiently satisfied more than half of the relevant criterion; Partially consistent = DHS provided sufficient evidence that satisfied less than half of the relevant criterion; Not consistent = DHS did not provide sufficient evidence that satisfied the relevant criterion.
Source: GAO analysis of Department of Homeland Security (DHS) documentation. | GAO-26-107863
aFinancial systems modernization programs use guidance to help execute their lessons learned process and apply the lessons in future relevant documentation. Therefore, lessons learned planning documents are not expected.
DHS guidance used for financial systems modernization data migration is partially consistent with leading practices, while component planning documents were mostly consistent. Further, for organizational change management some component planning documents lacked details. For example, both Coast Guard and ICE plans incorporated steps to perform a readiness assessment, but neither included analysis of this assessment or metrics to measure change readiness.
By not fully incorporating leading practices in both guidance and component planning documentation, DHS increases the risk of data errors, time needed to resolve those errors, potential delays in achieving full operational capability, and limiting users’ ability to effectively operate the system.
Why GAO Did This Study
In 2003, GAO designated DHS as high risk. In 2023, GAO narrowed this high-risk area to focus on DHS’s IT and financial management. To address its financial management issues, DHS is executing a multiyear plan to implement new financial management systems through acquisition programs. In 2025, GAO reported that much work remains for DHS to complete these modernization efforts.
GAO was asked to review DHS’s modernization of financial management systems. This report addresses (1) the extent to which DHS ensured a reliable cost estimate and schedule assessment for two key major modernization efforts; (2) whether DHS’s plans and guidance are consistent with leading practices for data migration, organizational change management, and lessons learned; and (3) whether its plans and guidance describe how DHS used the Coast Guard’s implementation experience to inform plans for FEMA’s and ICE’s efforts.
Applying its previously issued guidance, GAO evaluated the cost estimates and schedule assessments for two major DHS system modernizations. GAO also identified applicable criteria and leading practices for data migration, organizational change management, and lessons learned. Using these criteria, GAO evaluated numerous guidance and planning documents. GAO also interviewed numerous DHS officials and Coast Guard, FEMA, and ICE officials.
What GAO Found
From October 2018 through May 2025, U.S. Customs and Border Protection (CBP) granted about 2.4 million paroles—temporary permission for a noncitizen to stay in the U.S.—out of its nearly 10.4 million encounters at the southwest border (see figure). Over half were to Mexicans, Cubans, and Venezuelans.
CBP Paroles and Encounters at the Southwest Border, October 2018–May 2025
CBP implemented policies in 2021 expanding the use of humanitarian parole to help manage increasing encounters at the southwest border. In July 2021, CBP’s U.S. Border Patrol authorized agents to parole apprehended noncitizens on a case-by-case basis under certain conditions, such as limited immigration detention space. Further, in May 2023, CBP expanded access for noncitizens to use the CBP One mobile application to schedule appointments for CBP Office of Field Operations (OFO) officers to inspect them. Almost all (97 percent) appointments in fiscal years 2023 and 2024 resulted in paroles. Noncitizens paroled under the policies were generally placed in removal proceedings. Since January 2025, Border Patrol and OFO implemented guidance and policies restricting the use of parole and the number of paroles decreased substantially.
Once noncitizens are paroled at the southwest border, U.S. Immigration and Customs Enforcement (ICE) is responsible for monitoring them to ensure they adhere to the conditions of their release. For example, ICE may require assurances that they attend their removal proceedings. In January 2025, the Department of Homeland Security (DHS) and ICE issued guidance that emphasized the importance of ICE reviewing these cases to determine whether further enforcement action is appropriate. However, ICE does not have the information it needs to readily identify noncitizens CBP paroled at the southwest border and does not monitor them as required. By obtaining this information from CBP, ICE would be better positioned to monitor these noncitizens, review their cases, and take enforcement action, in accordance with DHS and ICE guidance.
Why GAO Did This Study
Within DHS, CBP is responsible for securing U.S. borders while facilitating legitimate travel and trade. CBP encounters noncitizens at the southwest border at and between ports of entry. CBP has discretion to grant parole—temporary permission to stay in the U.S.—to noncitizens it encounters for urgent humanitarian reasons or significant public benefit. CBP’s OFO and Border Patrol are responsible for securing the border at and between ports of entry. ICE, also within DHS, is responsible for monitoring paroled noncitizens to ensure they adhere to the conditions of their release.
GAO was asked to review CBP’s use of humanitarian parole at the southwest border and ICE’s enforcement efforts for paroled noncitizens. This report examines (1) what CBP data show about the number and characteristics of humanitarian paroles at the southwest border since fiscal year 2019; (2) how CBP has used humanitarian parole in processing noncitizens encountered at the southwest border; and (3) ICE’s monitoring and enforcement efforts related to those noncitizens. GAO analyzed CBP and ICE documents, and CBP data on paroles granted at the southwest border from October 2018 through May 2025. GAO also interviewed officials from (1) CBP and ICE headquarters, (2) selected CBP field locations that collectively granted more than half of paroles over the time period, and (3) selected ICE field offices responsible for monitoring noncitizens.
What GAO Found
The Small Business Administration’s (SBA) Disaster Loan Program provides low-interest loans to businesses, nonprofits, homeowners, and renters to help repair, rebuild, and recover from physical and economic losses after a declared disaster.
In 2023 and 2024, SBA and the Federal Emergency Management Agency (FEMA) separately adopted rules affecting the program. SBA’s rule expanded options for loan recipients and adjusted program limits to reflect inflation. For example, it increased the maximum loan amount for repairing or replacing a primary residence from $200,000 to $500,000 and extended the loan deferment period from 5 to 12 months. FEMA’s rule removed the requirement that certain disaster survivors apply for an SBA loan—and either be denied or receive only partial funding—before qualifying for some types of FEMA assistance.
According to SBA’s guidance, its field operations centers are responsible for outreach materials for declared disasters that affect localized areas. SBA relies on press releases and fact sheets to inform disaster survivors and the media about the Disaster Loan Program. However, field operations centers did not consistently update SBA’s disaster-specific press releases or fact sheets to reflect key components of SBA’s 2023 and FEMA’s 2024 rules. GAO’s analysis of outreach materials for 76 presidentially declared disasters in 2023 and 2024 found that while materials from the two field operations centers were generally similar, they were not consistent in the information they included. For example, both centers included updated loan limits in all post-disaster fact sheets. However, the East Field Operations Center incorporated updated SBA language explaining that survivors could apply for certain FEMA assistance without first applying to SBA in 96 percent of its press releases, compared with 5 percent for the West Field Operations Center.
By implementing controls to ensure field operations centers consistently include standardized information in their disaster outreach materials, SBA would have greater assurance that survivors across regions receive key information needed to access resources and manage their recovery.
GAO also found that SBA’s 2023 rule addresses some challenges faced by rural and underserved areas in using the Disaster Loan Program. For example, the higher home lending limit could help homeowners and renters in rural areas manage construction costs when demand is high and supplies are limited.
Why GAO Did This Study
Recent natural disasters highlight the need for federal agencies to deliver assistance efficiently and effectively. In fiscal year 2024, the most recent year for which data were available, SBA’s Disaster Loan Program supported about $1.7 billion in disaster lending at an estimated cost of $341.4 million. That year, SBA approved more than 27,000 direct disaster loans to help borrowers recover from events such as floods, hurricanes, and tornadoes. In 2023 and 2024, SBA and FEMA, respectively, adopted rules that made changes affecting the program.
GAO was asked to examine the effects of these rules on the Disaster Loan Program, including changes in SBA’s implementation of the program. This report addresses SBA’s implementation of these rules, including how the agency communicated changes to survivors.
GAO reviewed SBA and FEMA rules and analyzed SBA press releases, fact sheets, staffing reports, and recovery center data for disasters declared in 2023 and 2024 to assess how SBA communicated rule changes and allocated resources. GAO also interviewed officials from SBA, FEMA, and local government in five states, selected based on geographic location, loans approved, and funds disbursed, to understand survivor experiences and how the new rules affected rural and underserved communities.
What GAO Found
The Air Force has three maintenance depots that maintain the readiness of aircraft required for military operations. Depot maintenance delays have increased considerably since fiscal year 2019, whether measured by the original target completion date set before aircraft arrive at the depot or the revised target completion date that accounts for unplanned work found during maintenance.
Percentage of Air Force Aircraft Delayed During Depot Maintenance, Fiscal Years 2019–2024
The Air Force tracks depot maintenance timeliness for both original and revised target completion dates but primarily uses the revised target for reporting on its performance.GAO found several limitations associated with the Air Force’s reporting on depot timeliness. For example:
Reporting on the revised target masks the full extent of delays because it does not reflect unplanned work. Depots frequently revised targets after they completed maintenance to match the actual number of days it took to complete maintenance.
Depots and aircraft program offices inconsistently apply the target completion date revision process.
As a result, the Air Force is not reporting the full extent of depot maintenance challenges and may not be able to make accurate comparisons across the fleet.
While all three depots have filled 90 percent or more positions since 2020, they have experienced shortages in specific occupations. According to depot officials, pay competition with the private sector is the primary challenge in recruiting and retaining personnel in occupations such as engineers and mechanics. The depots have taken some steps to mitigate this challenge by selectively using incentives and emphasizing the nonfinancial benefits of a federal career. However, the Air Force has not fully addressed pay competition with the private sector because DOD has not conducted a comprehensive assessment of pay gaps for occupations affected by private sector competition. Such an assessment would enable the depots to make informed decisions to address competition with the private sector for occupations critical to aircraft readiness.
Why GAO Did This Study
More than 2 decades of conflict has degraded the Air Force’s readiness, with wide-ranging effects on aircraft from continuous deployments. The Air Force is working to rebuild its readiness, in part by modernizing its maintenance depots to sustain an increasingly aging fleet. The Air Force’s three maintenance depots, also known as Air Logistics Complexes (ALC) are: Ogden ALC, Oklahoma City ALC, and Warner Robins ALC.
Senate Report 118-188 accompanying a bill for the National Defense Authorization Act for Fiscal Year 2025 includes a provision for GAO to assess maintenance and staffing at the three ALCs. This report assesses, among other things, the extent to which the Air Force has completed aircraft depot maintenance on time and addressed any staffing challenges at the depots.
GAO analyzed Air Force maintenance and staffing data; interviewed Department of Defense and Air Force officials; and conducted site visits to all three ALCs.
What GAO Found
The Financial Data Transparency Act (FDTA) was enacted in December 2022 with the intent of eventually reducing the private sector’s regulatory compliance burden while enhancing transparency and accountability. The FDTA requires agencies that regulate the financial sector to create a set of joint data standards to ultimately help harmonize future reporting by promoting data sharing among financial regulators. Implementation of the FDTA requirements is in the early stages of the rulemaking process, with regulatory agencies working to finalize an August 2024 proposed rule. Subsequently, most regulatory agencies are required to issue their own regulations to implement the joint data standards.
The agency officials and stakeholders GAO spoke with identified potential benefits, costs, and challenges of implementing the FDTA.
Potential benefits of implementation
Standardized data reporting, as well as the interoperability of data collected by different agencies, could improve the quality and efficiency of data analysis by regulators.
More efficient data analysis could in turn improve oversight and more timely identification of compliance concerns.
Common standards for reporting within the framework set forth by the FDTA could reduce reporting entities’ burden by making filing financial reports across multiple regulatory agencies more efficient.
Potential challenges and costs of implementation
Regulatory agencies may need to modernize legacy data systems, coordinate across agencies, and manage data governance costs.
Reporting entities could incur costs for adapting processes and systems to comply with the FDTA’s updated reporting requirements, as well as conducting system testing.
While the FDTA sets forth provisions for the sharing of certain key data elements in the context of financial regulation, there is interest in a broader, government-wide data standard, similar to Standard Business Reporting (SBR) that would reduce the burden on reporting entities while streamlining the reporting process across all government agencies. SBR refers to the government-wide adoption of a common taxonomy, or shared dictionary of data fields, in a way that enables data processing to be automated and data to be gathered from reporting entities and transferred to regulators. While the United States does not currently have SBR, other federal efforts have addressed the streamlining of government data reporting to better ensure its usefulness and improve its quality. Practitioners in the fields of data management, data governance, and regulations told GAO the FDTA could put the United States on a path towards a government-wide reporting system, similar to SBR. GAO’s past work on prior government-wide efforts to establish data standards provide effective practices on interagency collaboration and data governance that can guide regulators at such time as they should seek to build toward a government-wide regulatory standardization mechanism like SBR.
Why GAO Did This Study
Federal agencies regulate, supervise, and oversee banks, savings associations, credit unions, and financial markets that manage trillions of dollars in deposits and loans. Regulations often require entities to report information to the government to assess compliance and help ensure the soundness of financial markets. GAO has previously reported, however, that these reporting requirements also create burdens on reporting entities, especially if they are reporting the same or similar information to multiple agencies.
Congress included a provision in statute for GAO to review the feasibility, costs, and potential benefits of building upon the taxonomy established by the FDTA to arrive at a government-wide regulatory compliance standardization mechanism similar to SBR. This report (1) describes stakeholders’ views on potential benefits, costs, and challenges of the FDTA; and (2) describes effective practices to facilitate future government-wide data standardization efforts and stakeholders’ views on such potential efforts.
GAO reviewed documentation and corresponded with officials from nine regulatory agencies involved in implementing the FDTA. GAO met with four practitioner groups knowledgeable about data standards and the FDTA, including private entities that develop software solutions or other products to support data standardization, to understand the technology and their experiences with compliance reporting. GAO also interviewed four groups representing reporting entities, as well as two academic researchers knowledgeable about financial regulatory reform efforts. GAO also reviewed its prior work to identify effective practices in interagency collaboration and data governance structures.
For more information, contact Yvonne Jones at jonesy@gao.gov.
What GAO Found
The Department of Veterans Affairs (VA) is responsible for securing its facilities. GAO has identified security challenges at VA medical facilities and made recommendations to help manage related risks.
In January 2018, for example, GAO found limitations with VA’s risk assessment methodology and recommended VA review and revise its risk management policies to reflect interagency standards, and develop an oversight strategy to assess its facilities’ risk management programs. VA has not yet fully implemented these recommendations as of April 2026.
In April 2026, GAO reported that its 2025 covert testing found security vulnerabilities at selected VA facilities. In some cases, VA security measures were not effective. Specifically, VA failed to detect most of GAO’s covert tests related to security vulnerabilities it had previously identified in its risk assessments of its medical facilities. For example:
In all 30 tests, VA staff did not detect a prohibited weapon that GAO investigators carried into the VA facilities, including two that had metal detectors.
In 25 of 26 tests, VA staff did not confront an investigator drinking in plain view from a bottle labeled vodka—which is generally prohibited at VA facilities.
Undercover GAO Investigator Appearing to Drink Alcohol in a VA Medical Facility
Taking actions to address GAO recommendations would better provide VA with information it needs to make informed decisions, allocate resources effectively, and prioritize security efforts to create a safe environment for veterans and VA staff.
Why GAO Did This Study
VA oversees the largest integrated health care system in the U.S., serving 9 million enrolled veterans at over 1,300 facilities. VA employees, veteran patients, and medical facilities have been the targets of violence, threats, and other security-related incidents in recent years, including nonviolent crimes such as disorderly conduct and theft.
The Interagency Security Committee (ISC)—which VA is a member of— developed a risk management standard that federal agencies must follow to identify and address the types of security vulnerabilities impacting their facilities.
GAO has conducted work related to the ISC’s risk management standard and security at VA medical facilities. This statement, based primarily on three reports published from January 2013 to April 2026, discusses challenges VA faces related to the security of its facilities and actions that could help address those challenges, among other issues.
What GAO Found
The Department of Defense (DOD) has never achieved an unmodified (“clean”) opinion on its financial statements. Over the last 30 years, DOD's auditors have issued thousands of notices of findings and recommendations and identified associated material weaknesses. In recent years, DOD and its components have made some progress in their remediation efforts by achieving important milestones. For example, the Marine Corps first achieved a clean audit opinion for fiscal year (FY) 2023 and has achieved a clean opinion each subsequent year. DOD’s financial statement audits and related efforts have also resulted in a range of benefits, including cost savings and avoidances, improvements to systems, and enhanced visibility over assets and inventory. These benefits, in turn, support improvements to operations, enhancements to DOD’s overall readiness, and warfighter priorities.
After decades of unauditable financial statements and 8 years of undergoing full scope financial audits, DOD is taking a revised approach to achieve its goal of a clean audit opinion by the end of 2028. DOD revised its approach after the DOD Office of Inspector General (OIG) issued a disclaimer of opinion on DOD’s financial statements for FY 2025, meaning that DOD was unable to provide sufficient evidence for DOD OIG to form an opinion. The revised approach includes centralizing coordination, placing increased emphasis on investing in technology (including artificial intelligence), and ensuring evidence supports material account balances, rather than relying on underlying internal controls for producing reliable data.
DOD’s Revised Approach to Achieving a Clean Audit Opinion by the End of 2028
Previous approach included
Revised approach includes
Decentralized response (bottom-up)
Centralized coordination (top-down)
Focus on correcting control deficiencies
Focus on material line items
Reliance on internal controls
Manual testing of large samples and using artificial intelligence tools, as needed
Source: GAO analysis of DOD documentation. | GAO-26-109115
DOD’s renewed focus on auditability is encouraging. However, questions remain about how the revised approach will address DOD’s other longstanding financial management issues and challenges. These include transparency and accountability in audit remediation (monitoring efforts to address overall audit findings); key IT and other material weaknesses; fraud risks; availability of trained financial management resources; and sustainability beyond 2028. These are important for DOD to consider in undertaking its revised approach.
Furthermore, this effort is likely to be labor and resource intensive and has important tradeoffs and risks. For example, under this approach, DOD would not prioritize remediating key internal control deficiencies for at least the next 2 years. Addressing these deficiencies is critical for producing reliable, useful, and timely financial information for decision-making. Stronger financial management could help DOD address critical issues such as unfunded priorities, ensuring it spends its funds appropriately, mitigating its fraud risks, and improving operations and readiness.
Why GAO Did This Study
DOD spends over $1 trillion annually to provide the military forces needed to deter war and to protect the security of the United States. DOD’s spending makes up almost half of the federal government’s total discretionary spending, and its physical assets make up about 82 percent of the federal government’s total physical assets. For FY 2027, the President has requested $1.5 trillion for DOD, a 44 percent increase from FY 2026.
DOD’s inability to achieve a clean audit opinion is one of three major impediments preventing GAO from expressing an audit opinion on the U.S. government’s consolidated financial statements. DOD obtaining a clean audit opinion is important for ensuring that its financial statements and underlying financial management information are reliable for decision-making. DOD’s financial management has been on GAO’s High-Risk List since 1995. In 2025, GAO expanded DOD’s financial management high-risk area to include fraud risk management.
This testimony discusses (1) DOD’s recent audit progress, realized benefits, and ongoing challenges; and (2) questions and important considerations as DOD implements its revised approach to achieving a clean audit opinion. This statement is primarily based on GAO’s related body of work from 2020 through 2026; details on GAO's methodology can be found in each of the reports cited in this statement.
For more information, contact Asif Khan at khana@gao.gov, Vijay D’Souza at dsouzav@gao.gov, or Seto Bagdoyan at bagdoyans@gao.gov.
What GAO Found
The Office of Head Start (OHS) provides funding and technical assistance to support Tribal Head Start programs in teaching Native languages and culture. In fiscal year 2024, OHS provided $345 million for Tribal Head Start programs. OHS also provided training to 141 Tribal Head Start programs related to incorporating Native language, culture, and traditions in recent years. Each of the 10 selected Tribal Head Start programs GAO interviewed used immersion, dual language classrooms, or short language lessons to teach Native languages, as allowed by the Head Start Program Performance Standards.
Indigenous Cultural Themes Incorporated into a Tribal Head Start Playground
OHS offers Tribal Head Start programs flexibilities, training, and technical assistance to help address enrollment concerns. Officials from selected Tribal Head Start programs spoke positively of support from OHS but reported communication challenges with OHS involving timeliness that impacted their use of the flexibilities. For example, to address challenges with hiring or retaining qualified staff, Head Start programs can apply for approval to reduce the number of program seats they are required to fill and may use funds from leftover seats to raise staff wages. In fiscal year 2024, OHS took an average of 199 days to communicate approval decisions to Tribal Head Start programs.
OHS reported a new intake process in August 2024. This reduced the average time to 91 days for the nine requests that were submitted after the new process began and were completed as of July 2025. However, 35 requests that were also submitted after the new process began were pending as of September 2025, with time frames ranging from 15 to 308 days. Five of 10 selected Tribal Head Start programs GAO interviewed in 2025 also said they did not receive timely communication from OHS about such requests, and one reported the lack of communication limited its ability to increase teacher compensation. OHS has not identified and addressed the causes of timeliness challenges, reported by selected Tribal Head Start programs, in its communication with the programs related to increasing enrollment. By doing so, OHS could help tribal programs avoid delays in their efforts to improve their enrollment numbers.
Why GAO Did This Study
According to OHS, Tribal Head Start programs are key to preserving and promoting Native language, culture, and traditions. They also help fulfill the federal government’s trust responsibility to protect the interests of Tribal Nations. Yet, enrollment in Tribal Head Start programs has declined in recent years, from about 26,000 in school year 2018-2019, to about 18,000 children in school year 2023-2024.
GAO was asked to review the role of Tribal Head Start programs in promoting Native language and culture as well as their declining enrollment. Among other things, this report examines OHS’s support for tribal programs in teaching Native language and culture and the extent to which OHS helps programs address their enrollment challenges.
GAO interviewed a nongeneralizable sample of 10 Tribal Head Start programs. Tribal programs were selected to reflect a variety of regions, experience operating Head Start programs, and enrollment. GAO conducted site visits to eight of the selected programs. GAO also analyzed the most recent OHS data, reviewed relevant federal laws, regulations, and guidance, and interviewed OHS officials.
What GAO Found
The Department of Defense (DOD) has periodically assessed its office space needs in the National Capital Region (NCR)—Washington D.C. and surrounding counties in Maryland and Virginia—often relying on usage data.
Examples of Large DOD Office Buildings in the National Capital Region
In 2025, DOD issued guidance requiring collection of additional data on owned and leased office space usage, including the number of people occupying each workspace. However, GAO found that over half of DOD office spaces in the NCR had not reported occupancy data as of September 2025. Further, some of the submitted data likely included inaccuracies. GAO identified potential data entry errors and outliers in DOD data, and officials stated they were concerned whether data were free from error. Developing actions to enforce its guidance on the collection of occupancy data and establishing a process to ensure accuracy could help equip DOD with the data needed to consolidate unused space and reduce leasing costs.
DOD has established processes for entering into lease agreements in the NCR when government-owned space is not feasible but lacks key information for decision-making. For example, although Washington Headquarters Services has coordinated with the military departments on new leases, its inventory of leased office space did not include all DOD leased office space in the NCR, as of January 2026. GAO identified 17 leases executed by the military departments that were not included in the inventory. These leases constituted about 20 percent of leases and comprised over 492,000 square feet. Coordinating leases with the military departments would enable Washington Headquarters Services to better ensure the efficiency and economy of leasing decisions.
Washington Headquarters Services also does not have full visibility into the space available on military installations. Officials stated that they have relied on the military departments to coordinate with installations. Officials from the military departments told GAO they do not track or report available space. Establishing in guidance how Washington Headquarters Services is to coordinate with installations on available space, as DOD requires, should help DOD avoid entering into unnecessary leases and reduce costs.
Why GAO Did This Study
DOD managed about 35 million square feet of DOD-owned or leased office space in the NCR, as of March 2025. DOD’s needs for and use of these spaces are dynamically changing, partly because of the return to in-person work and changing workforce needs.
The military departments are responsible for office space on their installations and may also execute leases. Washington Headquarters Services, within DOD, is responsible for space planning and management for office space outside installations and for reviewing leasing requests in the NCR.
House Report 118-125 includes a provision for GAO to review how DOD manages its real property needs in the NCR. This report evaluates the extent to which DOD has (1) assessed its office space needs and usage in the NCR and (2) established processes for entering into lease agreements for office space in the NCR.
GAO reviewed DOD needs assessments, occupancy data from April to September 2025, and leasing processes; interviewed DOD officials; and visited a non-generalizable sample of DOD-owned and -leased office spaces in the NCR.
What GAO Found
Department of Veterans Affairs (VA) police records report around 74,700 crimes at VA medical facilities in fiscal years 2024 and 2025. The overwhelming majority were nonviolent and included disorderly conduct, theft, and drug offenses, according to GAO analysis. GAO found that the average crime rate for the 2-year period was about two times higher in areas with more urban VA facilities (214 crimes per facility) than rural facilities (123 crimes per facility), which is consistent with a Department of Justice report on overall criminal trends.
The Interagency Security Committee (ISC)—which VA is a member of—developed a risk management standard that federal agencies are required to follow to identify and address security risks. However, VA has not fully implemented all ISC requirements, such as documenting decisions on which security strategies it will adopt or measuring the performance of its security strategies. In covert tests, VA staff did not detect a prohibited weapon that GAO investigators carried into any of the 30 tested VA medical facilities, including two that had metal detectors. In 25 of 26 covert tests, VA staff did not confront an investigator drinking in plain view from a bottle labeled vodka—which is prohibited at VA facilities. Developing a plan with milestones and assessing resource requirements to fully implement the standard could help VA better manage security risks to create a safe environment for veterans and VA staff.
Undercover GAO Investigator Appearing to Drink Alcohol in a VA Medical Facility
Consistent with ISC and internal control standards, VA obtains security and threat information and works to address security gaps through its capital planning. VA has a performance goal to address security gaps for capital projects. While VA has met its overall security gap planning goal, two of the 18 regions did not in fiscal years 2023 through 2025 and did not take actions to improve performance. This is because VA headquarters—the entity that tracks each region’s progress—did not communicate to the regions that they were not meeting this goal. Communicating this information to the regions could help VA ensure that it continues to meet this goal.
Why GAO Did This Study
VA oversees the largest integrated health care system in the U.S., serving 9 million enrolled veterans at over 1,300 facilities. These facilities have been the target of violence, threats, and other security-related incidents. VA is responsible for physical security at its medical facilities.
GAO was asked to review security at VA medical facilities. This report examines (1) the nature of reported criminal activity at VA medical facilities, (2) the extent VA implemented federal security requirements and detected security vulnerabilities at VA facilities, and (3) VA processes for obtaining and incorporating security and threat information into infrastructure planning.
GAO reviewed VA security and infrastructure planning policies, crime data from fiscal years 2024 and 2025, and risk assessment and infrastructure performance data from fiscal years 2023, 2024, and 2025. GAO also conducted covert security tests at a non-generalizable sample of 30 VA facilities, selected to ensure variation in the size and geographic locations of facilities, among other factors. GAO interviewed VA personnel and veterans in Arkansas and California.
What GAO Found
Over the past 2 decades, the Commonwealth of the Northern Mariana Islands (CNMI) has experienced significant challenges, including the COVID-19 pandemic, natural disasters, and the loss of its manufacturing sector. These challenges, along with a diminishing workforce, have contributed to its weak economic position.
The CNMI-Only Transitional Worker (CW-1) program is a temporary foreign worker permit program CNMI uses to employ foreign workers. GAO determined that these foreign workers in the CNMI remain a major segment of the territory’s employed workers, accounting for approximately one out of three workers on average from 2020 through 2024 (see figure).
Share of U.S., Foreign, and Unknown Workers in the Commonwealth of the Northern Mariana Islands (CNMI), Calendar Years 2020–2024
Note: We categorized workers whom we could not identify as U.S. or foreign on the basis of CNMI tax data as “unknown.” Our categorization of these workers is based solely on CNMI tax data and is not a determination based on records underlying the data of whether any individual meets the definition of U.S. worker under the Northern Mariana Islands U.S. Workforce Act of 2018. Percentages shown for 2020, 2022, and 2024 do not sum to 100 because of rounding.
Foreign workers are especially important to the territory’s primary industry, tourism, which has struggled to rebound following a 2018 typhoon and the COVID-19 pandemic. According to CNMI officials and business leaders, the CNMI does not have enough U.S. workers to fill current job openings and will continue to require foreign workers as its economy recovers.
The CW-1 program is set to expire on December 31, 2029. Officials from the CNMI government, business community, and educational institutions expressed concerns that the end of this program will have severe adverse effects on the economy. However, the extent of these potential effects is unknown.
The Department of the Interior (Interior) has been delegated administrative supervision for for managing the U.S. government’s relations with the CNMI, including coordination with other federal agencies, such as the Departments of Homeland Security and Labor. Interior has also previously conducted or contributed to studies assessing different aspects of the CNMI workforce and economy.
However, Interior has not conducted a study to assess potential risks to the CNMI workforce and economy associated with the end of the CW-1 program. Interior officials said they have limited resources to conduct such an assessment but agreed it would be beneficial to decision-makers.
Congress previously stated its intent to minimize potential adverse economic and fiscal effects of phasing out the CW-1 program. Maintaining economic stability in the CNMI is vital to U.S. interests in the Pacific region. Without assessing the potential risks of ending the CW-1 program and identifying ways to mitigate them, the CNMI, Interior, and Congress will not have the information needed to make decisions regarding how to support the CNMI economy when the CW-1 program ends after December 31, 2029.
Why GAO Did This Study
The CNMI is a U.S. territory that consists of 14 islands in the western Pacific Ocean, just north of Guam and about 3,200 miles west of Hawaii. Its location in the Pacific provides the U.S. with military deployment flexibility and the ability to monitor expanding Chinese influence in the region.
Under the Consolidated Natural Resources Act of 2008, the Department of Homeland Security established the CW-1 program to provide for an orderly transition from the CNMI immigration system to the U.S. federal immigration system during a transition period. The Northern Mariana Islands U.S. Workforce Act of 2018 (the act) extended the CW-1 program through December 31, 2029. The act sought, in part, to increase the percentage of U.S. workers in the total CNMI workforce while maintaining the minimum number of workers who are not U.S. workers to meet the changing demands of CNMI's economy. The act calls for various reports on the CNMI's progress toward this goal, including an annual report by the Governor of the CNMI identifying the ratio of U.S. workers to foreign workers in the workforce.
The act also includes a provision for GAO to report every 2 years on the ratio of foreign workers to U.S. workers in the CNMI workforce for the previous 5 calendar years.
GAO analyzed CNMI government and U.S. agency data and reports; reviewed prior GAO reports; observed economic conditions in the territory; and interviewed officials from the CNMI government, business leaders and education professionals in the CNMI, and officials from the Departments of Homeland Security, the Interior, and Labor.
What GAO Found
Matters for congressional consideration are recommendations that GAO makes to Congress to address findings from GAO’s work. Since 2000, GAO has recommended that Congress consider more than 1,150 matters, and nearly 80 percent of them have closed. Addressing these can result in savings. GAO previously identified financial benefits totaling $66 billion from fiscal year 2001 to March 2024 resulting from addressing matters where Congress was a contributing entity (GAO-24-107146). As of April 9, 2026, 277 matters remained open.
Action to address certain open matters can produce tens of billions of dollars in future financial savings. Specifically, GAO identified 53 open matters that could result in financial benefits. Thirteen of these each have the potential to provide financial benefits of $1 billion or more (see table for some examples).
Examples of Open Matters with Potential Financial Benefits
Potential Financial Benefits
GAO Report
Recommendation Description
$156.9 billion over
10 years
Medicare: Increasing Hospital-Physician Consolidation Highlights Need for Payment Reform (GAO-16-189)
Congress should consider directing the Secretary of Health and Human Services to equalize payment rates between medical settings for evaluation and management office visits and other services that the Secretary deems appropriate. The associated savings would be returned to the Medicare program.
$15 billion over 15 years
Public-Safety Broadband Network: Congressional Action Required to Ensure Network Continuity (GAO-22-104915)
Congress should consider reauthorizing FirstNet, including different options for its placement, and ensure key statutory and contract responsibilities are addressed.
$2.2 billion over 10 years
2014 Annual Report: Additional Opportunities to Reduce Fragmentation, Overlap, and Duplication and Achieve Other Financial Benefits (GAO-14-343SP)
Congress should consider passing legislation to require the Social Security Administration to offset Disability Insurance benefits for any Unemployment Insurance benefits received in the same period.
Source: GAO. | GAO-26-108896
The remaining open matters have the potential to provide numerous other benefits. Actions on these matters can improve the efficiency and effectiveness of federal agencies and programs and help position the nation to address ongoing and future challenges. For example, as GAO recommended in July 2025, congressional action requiring major agencies to develop IT modernization plans could help decrease the likelihood of program failure that could expose agencies to security threats and performance issues (GAO-25-107795).
Many of these matters could be addressed by legislation Congress is considering. As of February 2026, bills introduced in the 118th and 119th Congresses would have fully or partially addressed 103 (about 37 percent) of the 277 open matters. Of these, GAO identified legislation related to 21 matters that, if enacted, could cumulatively result in financial benefits to the government of tens of billions of dollars.
As shown in the figure below, GAO cataloged the open matters, which span a wide range of topics and involve many parts of the federal government. Topic areas include defense, economic development, energy, federal financial management, health, IT, and others.
Open Recommendations to Congress by Topic, as of April 9, 2026
Note: Percentages do not add to 100 due to rounding.
aExamples of topics in the “Other” category include consumer protections, financial regulation, and identity theft insurance.
Of the 277 open matters, 123 (about 44 percent) have been open for 5 years or less. The oldest open matter is almost 25 years old and remains highly relevant to addressing one of the issues on GAO’s High-Risk List—Improving Federal Oversight of Food Safety.
Why GAO Did This Study
GAO issued this report in response to a provision in the James M. Inhofe National Defense Authorization Act for Fiscal Year 2023. In producing this report, GAO used information from its internal system for tracking recommendations and matters for congressional consideration.
For more information, contact Jessica Lucas-Judy at LucasJudyJ@gao.gov.
What GAO Found
GAO estimates that implementation of its open recommendations to federal agencies and matters for congressional consideration could result in $132 billion to $251 billion of measurable future financial benefits. Because GAO makes new recommendations on an ongoing basis, including over 1,800 in fiscal year 2025, there is always an inventory of open recommendations. These span the federal government and include many agencies and activities. According to GAO’s simulation of potential financial benefits, a 10-percentage point increase in the share of recommendations implemented annually could increase financial benefits by billions of dollars in a typical year.
Potential Benefits of Open GAO Recommendations, as of October 2025
Note: To develop estimates of the potential financial benefits that could result from implementation of all its recommendations, GAO replicated the methodology used in GAO-24-107146.
In GAO’s annual report on duplication and cost savings, GAO identified 24 recommendations with potential financial benefits of $1 billion or more, many of which are described in that report (GAO-26-108505). For example
Congress could equalize payment rates between physician offices and hospital outpatient departments for evaluation and management office visits and other services, which could save the Medicare program $156.9 billion over 10 years.
Reauthorizing management of the broadband network for first responders and ensuring key statutory and contract responsibilities are addressed before current authorities sunset in 2027 could save $15 billion over 15 years.
The Navy could save billions of dollars by improving its acquisition practices and ensuring that ships can be efficiently sustained.
While using different methods and serving different purposes, the simulation and the annual duplication and cost savings report arrive at essentially the same conclusion—one hundred billion dollars or more could be saved by implementing GAO recommendations. Furthermore, both approaches represent a subset of the full financial effect of GAO’s work. In addition, most open recommendations do not have individual benefit estimates, in many cases because the data needed to develop them are not available at this time. A large share of GAO’s recommendations produce valuable benefits that cannot be quantified credibly for this purpose, such as improved national security.
Why GAO Did This Study
Since 2002, GAO’s work has resulted in about $1.51 trillion in financial benefits and almost 30,800 program and operational benefits that helped change laws, improve public safety and other services, and promote better management throughout the government. In fiscal year 2025 alone, GAO’s work yielded $62.7 billion in financial benefits for the federal government.
The Senate report accompanying the Legislative Branch Appropriations Act, 2026, includes a provision for additional detail on the potential financial benefits associated with GAO’s open recommendations to federal agencies and matters to Congress.
This report updates GAO’s previous estimated ranges of potential financial benefits, which could result from implementation of all its open recommendations (GAO-24-107146). GAO developed models to estimate ranges of potential financial benefits using its historical data on recommendations and realized financial benefits. GAO identified and mitigated limitations related to using the historical data for the model by testing several alternatives. Actual financial benefits will depend on whether, how, and when recommendations are addressed.
For more information, contact Jessica Lucas-Judy at lucasjudyj@gao.gov or Michael Hoffman at hoffmanme@gao.gov.
What GAO Found
GAO identified 97 new matters for congressional consideration and recommendations to federal agencies to improve efficiency and effectiveness across the federal government. These matters and recommendations highlight various risks that are heightened when duplication, overlap, and fragmentation are not managed effectively. Risks include a lack of consistent information on program effectiveness, increased costs or inefficient use of resources, access barriers for users, and increased risks of fraud, waste, and abuse.
Examples of New Topic Areas
Topic Area and description
Linked report number
VA and DOD Health Care Sharing Agreements. The Department of Veterans Affairs (VA) and Department of Defense (DOD) should evaluate agreements to share health care resources and identify more opportunities for sharing, which could better manage fragmented services, improve access to care, and potentially save tens of millions of dollars annually.
Report: GAO-25-107497
Government-wide Anti-Scam Strategy. The Federal Bureau of Investigation should collaborate with other agencies on a strategy to combat consumer scams, which could strengthen agencies’ fraud prevention and detection capabilities and better manage fragmented and overlapping efforts.
Report: GAO-25-107088
Employment Support for Older Workers. The Departments of Education and Labor should increase coordination on workforce development programs, which could help the departments better manage fragmentation in employment programs and improve mission delivery.
Report: GAO-26-107439
Nuclear Waste Classification. The Department of Energy should evaluate opportunities to manage certain waste as non-high-level radioactive waste, which could help accelerate nuclear cleanup efforts, reduce environmental risks, and potentially save tens of billions of dollars.
Report: GAO-26-108018
Key: = Duplication, Overlap, or Fragmentation = Cost Savings or Revenue Enhancement
Source: GAO. | GAO-26-108505
As of March 2026, Congress and agencies had fully or partially addressed 1,662 (77 percent) of the 2,148 matters and recommendations GAO identified from 2011 to 2026. This has resulted in financial and other benefits such as improved interagency coordination and reduced mismanagement, fraud, waste, and abuse.
In particular, these efforts have cumulatively resulted in about $774.3 billion in financial benefits, an increase of about $49.3 billion from GAO’s last report on this topic. These are rough estimates based on a variety of sources that considered different time periods and used different data sources, assumptions, and methodologies.
Total Financial Benefits of $774.3 Billion Identified in GAO’s 2011-2026 Duplication and Cost Savings Annual Reports
Further steps are needed to fully address the matters and recommendations GAO identified from 2011 to 2026. Of the 610 open matters and recommendations, 182 (about 30 percent) have the potential for financial benefits. Legislation was introduced in the 118th or 119th Congress to address 30 (about 37 percent) of the 82 open matters. As of February 2026, legislation had not been enacted to fully address these matters, and they remain open.
GAO estimates that fully addressing the remaining open matters and recommendations could yield financial benefits of one hundred billion dollars or more and improve governmental services, among other benefits.
Examples of Open Topic Areas with Potential Financial Benefits
Topic area and description (GAO report number linked)
Mission
Potential financial benefitsa
(Source of estimate)
Medicare Payments by Place of Service: Congress could realize additional financial benefits if it took steps to direct the Secretary of Health and Human Services to equalize payment rates between settings (e.g., physician offices and hospital outpatient departments) for all hospital outpatient departments, regardless of whether they are deemed on- or off-campus, for evaluation and management office visits and other services that the Secretary deems appropriate. (GAO-16-189)
Health
$156.9 billion over 10 years
(Congressional Budget Office)
Medicare Part B: Congress should consider eliminating the incentive to prescribe more drugs or more expensive drugs than necessary to treat Medicare Part B beneficiaries at hospitals that participate in the 340B Drug Pricing Program. (GAO-15-442)
Health
Tens of billions of dollars
(Congressional Budget Office)
Public-Safety Broadband Network: Congress should consider reauthorizing FirstNet—including different options for its placement—and ensure key statutory and contract responsibilities are addressed before current authorities sunset in 2027. (GAO-22-104915)
Information Technology
$15 billion over 15 yearsb
(GAO analysis of the FirstNet Contract)
Individual Retirement Accounts: Congress should consider revisiting the use of Individual Retirement Accounts (IRA) to accumulate large balances and consider ways to improve the equity and efficiency of the existing tax expenditure on IRAs. (GAO-15-16)
General Government
Ten billion dollars or more
(Joint Committee on Taxation and the Department of the Treasury)
Navy Shipbuilding: The Navy could achieve cost savings by improving its acquisition practices and ensuring that ships can be efficiently sustained. (GAO-20-2)
Defense
Billions of dollars
(GAO analysis of Department of Defense data)
Student Loan Income-Driven Repayment Plans: The Department of Education should obtain data to verify income information for borrowers reporting zero income on Income-Driven Repayment applications. (GAO-19-347)
Training, Employment, and Education
More than $2 billion over 10 years
(Congressional Budget Office)
Source: GAO. | GAO-26-108505
aThe potential financial benefits shown in this table represent estimates of amounts GAO or others believe could accrue if steps are taken to implement the actions described. The estimates are dependent on various factors, such as whether action is taken and how it is taken. Realized financial benefits may be less, depending on costs associated with implementing the action, unintended consequences, and the effect of controlling for other factors. The individual estimates in this table should be compared with caution, as they come from a variety of sources, which consider different time periods and use different data sources, assumptions, and methodologies.
bIf FirstNet sunsets in 2027, it is unclear what will happen to the remaining $15 billion in scheduled annual payments, which FirstNet currently has authority to collect and reinvest.
Why GAO Did This Study
GAO is required to annually report on federal programs, agencies, offices, and initiatives—either within departments or government-wide—that have potentially duplicative goals or activities. As part of this work, GAO also identifies additional opportunities for greater efficiency and effectiveness that result in cost savings or enhanced revenue collection.
This report discusses new opportunities for achieving billions of dollars in potential financial benefits and improving the efficiency and effectiveness of a wide range of federal programs. It also evaluates the status of prior matters for congressional consideration and recommendations for federal agencies related to the Duplication and Cost Savings body of work.
In addition, this report provides examples of other, still open matters and recommendations where further implementation steps could yield significant financial and other benefits.
For more information, contact Jessica Lucas-Judy at lucasjudyj@gao.gov or Cardell Johnson at JohnsonCD1@gao.gov.
Recent comments